• Our subscription service provides a convenient and flexible way to collect
• Each subscription includes one delivery every 28 days
• Your first delivery will include a free collector’s pack with a space for each coin in the series
• Every month thereafter, you’ll receive a new coin to add to your collection
• Once your collector’s pack is full, we’ll send another pack to accommodate the next set of coins in your subscription
• You’re welcome to pause or cancel your subscription at any time, with no cancellation fee
• You can skip one or more months as needed and resume at your convenience.

We’ve designed our subscriptions to make collecting easy and adaptable to suit your changing circumstances!

You can restart your subscription at anytime from where you left off!

• Log in to your account
• Click ‘My subscriptions’ on the left-hand side of your account to see a list of all your subscriptions
• Click on the subscription you want to manage
• Click 'Reactivate my subscription'

Welcome back!

If you would like to cancel your subscription you can do so by following the step-by-step guide below:

• Log in to your account
• Click ‘My subscriptions’ on the left-hand side of your account to see a list of all your subscriptions
• Click on the subscription you want to manage
• To cancel your subscription, go to the right hand side of the page and click ‘Cancel my subscription’
• A pop up will appear, asking you why you would like to cancel your subscription. Please enter these details and continue with your cancellation
• To check your subscription has cancelled, please go back to your account and to the ‘My subscriptions' page. This will now show the subscription as cancelled
• You can restart your subscription at anytime from where you left off by going to 'My subscriptions' and clicking 'Reactivate my subscription'

Below are the different delivery services we offer for shipping within the UK.

FREE Delivery - Orders over £50 qualify for free delivery.

Tracked - Royal Mail - Delivered in 1-2 working days - £3.99

Next Day Tracked - Royal Mail - Delivered in 1 working day - £4.99*

Next Day By 1pm - Royal Mail - Delivered in 1 working day - £8.99*

All items are shipped via Royal Mail.

*Delivery times depends on item availability at the time of your order.

Below are the different delivery services we offer for shipping into Europe. Delivery timeframes are subject to your location.

FREE Delivery - Orders over 130.00 € qualify for free delivery.

Royal Mail Standard Delivery - Delivered in 3-5 working days - 4.95 €

Royal Mail Tracked Delivery - Delivered in 3-5 working days 9.95 €

All items are shipped via Royal Mail, local postal services or selected couriers.

*Delivery times depends on item availability at the time of your order.

Below are the different delivery services we offer for shipping into the USA and Canada.

USA

FREE Delivery - Orders over $100 qualify for free delivery.

Royal Mail Tracked Delivery - Delivered in 5-7 working days $7.99

Canada

FREE Delivery - Orders over $100 qualify for free delivery.

Standard Delivery - Delivered in 5-7 working days $7.99

Tracked Delivery - Delivered in 5-7 working days $13.99

All items are shipped via USPS, Canada Post or selected couriers.

*Delivery times depends on item availability at the time of your order.

Below are the different delivery services we offer for shipping into the Australia and New Zealand.

Australia

FREE Delivery - Orders over $200 qualify for free delivery.

Standard Delivery - Delivered in 5-7 working days - $9.95

Tracked Delivery - Delivered in 5-7 working days - $15.95

New Zealand

FREE Delivery - Orders over $150 qualify for free delivery.

Royal Mail Standard Delivery - Delivered in 7-10 working days - $7.00

Royal Mail Tracked Delivery - Delivered in 7-10 working days $16.00

All items are shipped via Royal Mail, Australia Post, New Zealand Post or selected couriers.

*Delivery times depends on item availability at the time of your order.

Below are the different delivery services we offer for shipping into the Hong Kong and China.

Hong Kong and China

FREE Delivery - Orders over $150 qualify for free delivery.

Royal Mail Standard Delivery - Delivered in 7-10 working days - $7.00

Royal Mail Tracked Delivery - Delivered in 7-10 working days - $16.00

All items are shipped via Royal Mail, Hong Kong Post or selected couriers.

*Delivery times depends on item availability at the time of your order.

Below are the different delivery services we offer for shipping into Rest of World.

FREE Delivery - Orders over $150 qualify for free delivery.

Standard Delivery - Delivered in 7-10 working days - $7.00

Tracked Delivery - Delivered in 7-10 working days - $16.00

All items are shipped via Royal Mail, local postal services or selected couriers.

*Delivery times depends on item availability at the time of your order.

Changed your mind? We all do from time to time!

We hope you love everything that you've ordered, however if you'd like to return an item from your order, our returns policy is simple and free:

• Items must be returned in their original condition, within their original packaging
• All returns processed in line with this will be refunded back to the original method of payment
• We're unable to refund any items returned to us outside of the returns period, or any items returned to us not in their original condition. If an item is returned outside of our returns policy we are unable to send it back to you.
• In some circumstances we may offer a credit to the value of your return to be used towards a future order with us
• We aim to process your refund within two working days of receiving your returned item and you will receive a confirmation email once your return has been successfully processed

Returns from the UK

• You can return any item to us within 28 days from the date of dispatch
• Returns are free if you use our Royal Mail returns service
• Click here to start your return

Returns from outside of the UK

• You can return any item to us within 40 days from the date of dispatch
• Return costs for orders from outside of the UK are the responsibility of the sender
• Any returns sent to us will need to be addressed to the following address: The Koin Club, PO Box 9438, Poole, BH15 9HR United Kingdom

We currently do not offer direct exchanges. However, you are welcome to return your item for a refund and place a new order for the desired item. This process allows us to ensure you receive exactly what you need as quickly as possible.

Please see our Returns Policy for more information.

What does BU mean?

Brilliant Uncirculated coins are of a higher standard than circulating and bullion coins. An entry-level collectable the dies used to strike Brilliant Uncirculated coins are polished and finished by hand.

The Brilliant Uncirculated blanks are machine-fed and struck twice. As a result, they are produced at a much quicker rate than Proof coins. They offer a good level of design detail, but have a lower definition than Proof coins.

Most Brilliant Uncirculated coins are struck in base metal, but they can also be issued in gold and silver.

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What does Legal Tender mean?

Legal tender has a very narrow and technical meaning in the settlement of debts. It means that a debtor cannot successfully be sued for non-payment if he pays into court in legal tender.

In practice this means that although the silver UK coins produced by The Royal Mint in denominations of £5, £20, £50 and £100 are approved as legal tender, they have been designed as limited edition collectables or gifts and will not be entering general circulation. As such, UK shops and banks are unlikely to accept them.

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What does proof-like mean?

Proof coins are the highest quality commemorative coins. Their sharpness, detail and finish are unrivalled, making them perfect for collectors looking for highest levels of craftsmanship and detail.

The dies used to strike Proof coins are hand-finished to ensure that all imperfections are removed. Blanks are fed into the coin press by hand before being struck up to six times, at a lower speed and with less pressure than other finishes, to preserve the finer details of the design.

After striking, each coin is inspected for imperfections. The dies are cleaned with air between each coin to ensure that no marks or imperfections are caused during striking.

As a result of this extra care and attention, no more than 50 Proof coins can be struck within an hour. Proof dies are also regularly reworked to maintain the quality of the finish. Each Proof die may only strike a few hundred coins before it has to be repolished.

Proof coins are struck in platinum, gold, silver and base metal editions.

At this time we do not offer a valuation or buy back service.

If you're wanting to understand more about a coin in your existing collection, or your collection overall, we would recommend looking locally to to find a service who can establish the likely value and authenticity of your coins.

With time, all coins show signs of ageing. Various terms are used to describe this process such as tarnishing, discolouring and toning. It is a natural process, although the speed at which it progresses depends largely on the environment in which the coins are kept. In most instances, it is usually a very slow process.

The tarnish on a coin is made up of the product of the corrosive element in the atmosphere and the metal from the coin surface. Here at The Koin Club we continually improve the production process for proof coins and how to store coins and therefore, our more recent products are less likely to tarnish.

However that is not to say that the newer products will not tarnish; as indicated, this is a natural process.

Yes, many of our products are officially licensed. Please visit our shop to see which brands we partner with.